❓ Common Questions
Answers, up front.
What most people want to know before reaching out. If your question isn't here, send me a message — you'll hear back within 24 hours.
💬General
Absolutely. I'm based in Eastern NC but work with clients across the country. Everything is handled remotely — email, phone, screen share. Location is never a barrier.
You work directly with Fred — the owner and sole operator of Fred Web Systems LLC. No account managers, no outsourcing, no junior staff. The person you contact is the person doing the work. If that's appealing to you, I'm probably a good fit.
No. Monthly services (social media, care plans) run month to month, and project work is one-time. The work has to earn your business every month — that's the deal.
Yes. Clients using two or more services typically save compared to booking them separately. Describe what you need on the contact form and I'll put together a combined quote.
🌐Web Design & Hosting
Website refreshes start at $697 one-time. New custom websites start at $1,200 — this covers a fully custom design, mobile layout, SSL, basic SEO structure, contact form, and up to 5 pages. E-commerce, booking systems, or custom integrations are priced by scope. The Website Care Plan (hosting, backups, security, updates, support) starts at $97/month. More on the Web Design & Hosting page.
Most small business sites are completed within 3–7 business days from when I have all your content (logo, copy, photos). Larger builds take 2–3 weeks. I give you a firm timeline before starting.
The $97/month Website Care Plan includes managed hosting, SSL certificate, regular security monitoring, monthly backups, content updates, and priority support. You won't manage any of the technical backend. If your site breaks, I fix it fast.
Yes. I'll work with whatever domain you already own and handle the DNS/nameserver setup. If you need a domain, I can recommend where to register one.
Every site I build is mobile-first. I design and test on phones before desktop. Mobile is where most of your traffic comes from — it's non-negotiable.
I primarily build in clean, hand-coded HTML/CSS/PHP — no bloated page builders, no plugin sprawl. This results in faster, more secure, more maintainable sites. For clients who need a CMS to update content themselves, I'll discuss the best option for your specific needs.
🤖AI Automations
AI automations are custom-built workflows that handle repetitive tasks automatically — chatbots that capture leads 24/7, follow-up email sequences, review request triggers, CRM sync tools, and more. They run without you doing anything. See AI Automations for full details.
Not at all. I build and configure everything. Once set up, your automations run in the background. I walk you through any dashboards or tools relevant to your workflow.
Setup starts at $497. Final cost depends on complexity — a simple lead follow-up or missed-call automation costs less than a full CRM integration with conditional logic. I always quote before I build.
📱Social Media
The full management plan starts at $299/month and includes custom content creation (3–5 posts/week), caption writing, image design, scheduling across up to 3 platforms, community engagement monitoring, and monthly performance reporting. No recycled templates. See Social Media Management.
Up to three platforms per plan — most commonly Facebook and Instagram, with a third (Google Business, TikTok, or LinkedIn) chosen based on where your customers actually are.
Yes — plans are month to month with no long-term commitment.
🎬Ad Creations & Videos
Creations start at $199. Single graphics cost less than multi-format video packages — you'll always get an exact quote before anything is made. See Ad Creations & Promo Videos.
Whatever the project needs — vertical for Reels/TikTok/Stories, square and landscape for feeds, plus print-ready versions of graphics when requested. Files are delivered to you and are yours to keep.
Most single pieces are delivered within a few business days; larger packages get a firm delivery date with the quote. Rush requests are often doable — just ask.
🤝Process & Working With Me
You'll hear back within 24 hours — usually faster. We have one straight conversation about what you need, then you get a firm quote and timeline in writing. No pressure, no drip-fed sales sequence.
Project work is quoted up front with clear payment terms before anything starts. Monthly services bill month to month. Everything is in writing — no surprise invoices.
That's fine — pick "Multiple Services / Not Sure Yet" on the contact form and describe the problem in plain English. I'll tell you what would actually help, and what wouldn't. Sometimes the honest answer is "you don't need this yet."